Data & Privacy

Privacy Policy – How dt77 Protects Your Data

Your privacy matters to us. This policy explains exactly what information dt77 collects, why we collect it, how it is used and the controls you have over your own data.

Last Updated: January 2026

Our Commitment

How We Keep Your Data Safe

dt77 handles player data with care and transparency. Here are the six core principles that shape how we approach privacy for every account on the platform.

Encrypted at Every Step

All data transmitted between your device and the dt77 platform is protected with TLS encryption. Stored data — including account details, transaction records and identity documents — is held on secured infrastructure with access controls in place.

Your Data Stays Yours

dt77 does not sell, rent or trade your personal information to third parties for marketing purposes. Data shared with partners is limited strictly to what is necessary for payment processing, identity verification and platform operation.

Minimal Collection

We only collect the data we genuinely need — registration details, payment information and activity logs. We do not collect data speculatively or build marketing profiles beyond what is needed to operate a safe, personalised gaming experience.

You Are in Control

You can request access to your personal data, ask for corrections or request deletion at any time by contacting our support team. Accounts that are closed have their data retained only for the minimum period required for legal and financial compliance.

PKR Payment Security

Deposit and withdrawal data — whether via JazzCash, Easypaisa, Raast or bank transfer — is processed through verified payment channels. dt77 does not store full card or wallet credentials on our own servers. Payment processing is handled by trusted, secured third-party providers.

Clear and Honest Policy

This policy is written to be read, not to confuse. If you have a question about anything here that is not clear enough, the support team is available around the clock to explain. We update this policy when our practices change and notify you when material updates occur.

This Privacy Policy describes how dt77 collects, uses, stores and protects the personal information of players who register and use the platform. By creating a dt77 account or using the platform in any capacity, you acknowledge that you have read and understood this policy.

1 Overview

dt77 is an online entertainment platform serving players in Pakistan, offering sports betting, slots, fish games and a live game lobby — all transacted in PKR. When you use dt77, we collect certain personal information in order to create and maintain your account, process deposits and withdrawals, and deliver a safe and personalised experience.

We take the privacy of our players seriously. This policy is intended to give you a clear, honest picture of exactly what data we hold on you, why we have it and what we do with it. If anything here is unclear, you are welcome to reach out to the support team at any time for a plain-language explanation.

This policy applies to all services operated under the dt77 brand, including the website and the dt77 mobile app available at dt77 App.

2 Data We Collect

The categories of personal data that dt77 may collect include:

Category Examples Purpose
Identity Data Full name, date of birth, CNIC number Account registration and age/identity verification
Contact Data Mobile number, email address Account communication, security alerts, support
Financial Data JazzCash/Easypaisa account reference, bank account details, transaction history Processing deposits and withdrawals in PKR
Technical Data IP address, device type, browser, OS, session timestamps Security monitoring, fraud prevention, platform optimisation
Usage Data Pages visited, games played, bets placed, session duration Platform improvement, personalisation, responsible gaming monitoring
Verification Documents CNIC copy, passport scan (when requested) Identity verification and compliance with anti-fraud requirements

We do not collect sensitive personal data such as biometric data, health information or religious beliefs. We do not collect data from or about individuals under the age of 18.

3 How We Collect Your Data

dt77 collects data through the following means:

  • Direct input: Information you provide when registering an account, completing verification, contacting support or making a deposit or withdrawal request.
  • Automated collection: Technical and usage data collected automatically when you browse or interact with the platform — including via cookies, session tracking and server logs.
  • Third-party verification: Identity and age verification services may cross-reference your provided details against their own databases to confirm accuracy.
  • Payment providers: When you use JazzCash, Easypaisa, Raast or bank transfer, the relevant provider shares confirmation of the transaction with us so we can credit or debit your account balance correctly.
dt77 does not purchase data lists or acquire your personal information from data brokers. All data we hold on you comes directly from your interactions with the platform or from the payment and verification providers you use when transacting with us.

4 How We Use Your Data

dt77 uses your personal data only for legitimate purposes directly related to operating the platform. The main uses are:

  • Account management: Creating, maintaining and securing your dt77 account, including login authentication and password reset processes.
  • Payment processing: Verifying and completing deposits and withdrawals in PKR through your chosen payment method — JazzCash, Easypaisa, Raast, bank transfer or card.
  • Identity and age verification: Confirming that you are who you say you are and that you meet the minimum age requirement of 18 years before allowing access to real-money gaming.
  • Customer support: Responding to queries, investigating complaints and resolving account issues efficiently.
  • Fraud detection and security: Monitoring for unusual activity, detecting potential account abuse, investigating suspicious transactions and protecting all players on the platform.
  • Platform improvement: Analysing usage patterns to improve game performance, navigation, promotional relevance and the overall player experience.
  • Responsible gaming: Using activity data to identify patterns that may indicate problematic play and to apply the responsible gaming tools described on the Responsible Gaming page.
  • Communication: Sending account-related notifications, security alerts, bonus information and promotional updates where you have opted in to receive them.

dt77 does not use your data for automated decision-making that produces significant legal or financial effects without a human review process.

5 Sharing Your Data

dt77 does not sell your personal information. We share data only in the following limited circumstances:

  • Payment processors: Transaction data is shared with the relevant payment provider — JazzCash, Easypaisa, Raast or your bank — to the extent required to process your deposit or withdrawal.
  • Identity verification providers: When verification is required, your identity documents and personal details may be shared with a trusted third-party verification service for cross-checking purposes only.
  • Technology and hosting partners: Platform infrastructure, cloud storage and support tools may be operated by third-party vendors. These partners are contractually required to handle your data securely and only for the purposes we specify.
  • Legal compliance: We may disclose data to relevant authorities if required to do so by law, court order or in connection with an investigation into fraud, financial crime or other unlawful activity.
No marketing data sales: Your contact details, betting history and personal information are never shared with advertisers, data brokers or unrelated third parties for commercial gain.

6 Payment Data

All financial transactions on dt77 are conducted in PKR. When you make a deposit or request a withdrawal — whether via JazzCash, Easypaisa, Raast, a bank transfer or a debit/credit card — the transaction is handled through the payment provider's own secure infrastructure.

dt77 receives confirmation of successful transactions and stores a reference record for account balance management and dispute resolution. We do not store full card numbers, wallet PINs or online banking passwords on our own systems.

Payment data is retained for the period required to meet financial record-keeping obligations. This is typically a minimum of five years from the date of the transaction, in line with standard financial compliance practice.

All payment methods supported by dt77 — including JazzCash, Easypaisa and Raast — operate under their own security standards. We recommend reviewing each provider's own privacy and security documentation for additional assurance.

7 Data Retention

dt77 retains your personal data for as long as your account remains active and for a reasonable period thereafter to meet our legal, financial and security obligations. The following general retention periods apply:

  • Active accounts: Data is held for the full duration of the account relationship.
  • Closed accounts: Account and transaction records are typically retained for a minimum of five years following account closure, in line with financial record-keeping requirements.
  • Verification documents: Retained for the period required to comply with identity verification obligations — generally five years from the date of submission or last transaction, whichever is later.
  • Support correspondence: Retained for up to three years from the date of the last interaction, or longer if the matter relates to an unresolved dispute or investigation.

Once the applicable retention period has passed, personal data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

8 Cookies and Tracking

dt77 uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use it. The types of cookies we use include:

  • Essential cookies: Required for the platform to function correctly — including session management, login authentication and security features. These cannot be disabled without affecting your ability to use the platform.
  • Functional cookies: Remember your preferences, such as language settings or last-visited game category, to improve your experience on return visits.
  • Analytics cookies: Collect anonymised data about page views, session durations and navigation paths to help us understand usage patterns and improve the platform.
  • Security cookies: Help detect and prevent fraudulent activity by identifying unusual patterns across sessions and devices.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core features of dt77, but some personalisation features may not function as intended.

dt77 does not use third-party advertising cookies or tracking pixels that share your data with ad networks or social media platforms for retargeting purposes.

9 Security Measures

Protecting your data is a core responsibility at dt77. The platform applies a range of technical and organisational security measures, including:

  • TLS encryption for all data in transit between your device and our servers.
  • Encrypted storage for sensitive personal and financial data at rest.
  • Role-based access controls, meaning only authorised staff can access personal data — and only to the extent their role requires.
  • Regular security reviews and monitoring of platform infrastructure for vulnerabilities.
  • Two-factor authentication options available for your dt77 account to add an extra layer of protection.

Despite these measures, no system is completely immune to risk. If you ever suspect that your account has been accessed without your authorisation, contact our support team immediately so we can investigate and take protective action. You should also change your password without delay.

You play an important role in your own security. Use a strong, unique password for your dt77 account, do not share it with anyone, and make sure the email address and phone number linked to your account are current and accessible to you alone.

10 Your Data Rights

As a dt77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team through your account or at the email address shown on the contact page.

Right to Access

You can request a copy of the personal data dt77 holds on you. We will respond within a reasonable timeframe and provide the information in a clear format.

Right to Correction

If any data we hold about you is inaccurate or out of date, you can ask us to correct it. For basic details like your contact number, this can often be done directly through account settings.

Right to Deletion

You may request deletion of your personal data. This is subject to our legal retention obligations — some financial and verification records must be kept for a minimum period regardless of deletion requests.

Right to Object

You can object to certain uses of your data — for example, opting out of promotional communications. This will not affect your ability to use the platform or access your account.

Right to Portability

Where technically feasible, you can request your personal data in a structured, machine-readable format so that it can be transferred elsewhere if you wish.

Right to Restrict Processing

In certain circumstances, you may ask us to restrict how we use your data while a query or complaint is being reviewed — for example, if you have contested the accuracy of information we hold.

11 Minors

dt77 is strictly an adult platform and is not intended for anyone under the age of 18. We do not knowingly collect or process personal data from individuals under 18. Age verification is carried out during registration and may be requested at additional points during the account lifecycle.

If a parent or guardian believes that a minor has registered an account or provided personal data to dt77, please contact the support team immediately. On confirmation, we will close the account, delete the relevant data and return any deposited funds to the payment source.

18+ only. If you are under 18, you must not use dt77. For guidance on parental controls and responsible gaming tools, visit the Responsible Gaming page.

12 Changes to This Policy

dt77 may update this Privacy Policy from time to time to reflect changes in how we operate, in the services we offer or in applicable legal requirements. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how your data is handled, dt77 will provide advance notice through the platform or via the contact details registered on your account. We recommend revisiting this page periodically to stay informed of any updates.

Continued use of the dt77 platform following the publication of an updated Privacy Policy constitutes acceptance of the revised terms. If you do not agree with the updated policy, you may close your account and request deletion of your data in accordance with Section 10 above.

13 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way dt77 handles your personal data, you are welcome to get in touch. Our support team is available 24 hours a day, 7 days a week.

You can reach us through the live chat feature inside your account after logging in, or you can write to [email protected] — please note that address is shown for reference only and all formal data requests should be submitted through the in-platform support system to allow us to verify your identity before responding.

For questions about responsible gaming tools, self-exclusion and deposit limits, visit the Responsible Gaming page. For general platform questions, the FAQ page covers most common queries in detail.

Data-related requests — including access, correction and deletion — are handled within a reasonable timeframe. We may need to verify your identity before processing the request to ensure data is only disclosed to or deleted for the rightful account holder.

Ready to Play at dt77?

Your data is safe with us. Create a free account today, deposit in PKR and enjoy sports, slots, fish games and more — all in one place.